Who are we?


Our website address is: https://villavictoria-provence.com.

Use of personal data collected



When you leave a comment on our website, not only the data entered in the comment form, but also your IP address and your browser's user agent are collected to help us detect unwanted comments.

An anonymous string created from your email address (also called hash) can be sent to the Gravatar service to check if you are using it. The Gravatar service's privacy policy is available here: https://automattic.com/privacy/. After validating your comment, your profile picture will be publicly visible next to your comment.

Booking forms


When you make a reservation on our website, you will need to provide an email address, your first and last name and a telephone number. This information is not used for commercial purposes (no canvassing, no customer database). We only use your information to: register your reservation, notify you in case of exceptional situations such as a cancellation of your reservation, contact you to confirm your reservation. All these data are kept until the end of your stay if your reservation is accepted, otherwise your data are deleted immediately.





If you leave a comment on our site, you will be asked to save your name, e-mail address and website in cookies. This is only for your convenience so that you do not have to enter this information if you make another comment later. These cookies expire after one year.

The PinPoint Booking System plug-in that enables reservations on the site requires the use of cookies to function properly. These cookies are kept for a period of 2 months after the first visit to our website.



Audience statistics and measurements


We do not perform statistics and audience measurement.

Use and transmission of your personal data


Your personal data such as your email address, your telephone number as well as your surname and first name are not transmitted to any third party and are only used for the reservation of your stay, we do not carry out any commercial prospection on the basis of these data.

How long to store your data


If you leave a comment, the comment and its metadata are retained indefinitely. This makes it possible to automatically recognize and approve subsequent comments instead of leaving them in the moderation queue.

The rights you have over your data


If you have an account or if you have left comments on the site, you can request to receive a file containing all the personal data we have about you, including those you have provided. You may also request the deletion of your personal data. This does not include data stored for administrative, legal or security purposes.

Transmission of your personal data


Visitors' comments can be verified using an automated service to detect unwanted comments.

No other data is passed on to third parties.

Cookie management


For the management of cookies, the configuration of each browser is different. You can prevent cookies from being saved by configuring your browser as follows:


For Google Chrome :
1. Click on the wrench icon in the browser toolbar.
2. Select Options.
3. Choose the Advanced Options tab.
4. Click on the Content Settings option in the "Privacy" section.
5. In the Content Settings dialog box that appears, click the Cookies tab.


For Firefox :
1. Select the "Tools" > "Options" menu.
2. Click on the "Privacy" option.
3. Cookies" section


For Microsoft Internet Explorer 6 :
1. Select the "Tools" menu, then "Internet Options".
2. Click on the "Security" tab.
3. Select "Internet" and then "Customize level".
4. Locate the "cookies" section and choose the option that suits you.


For Microsoft Internet Explorer 7.x et 9.x :
1. Select the "Tools" menu, then "Internet Options".
2. Click on the "Confidentiality" tab.
3. Select the desired level with the cursor.


For Opera :
1. Choose the "File" > "Preferences" menu.
2. Privacy.

Contact informations


If you wish to ask us a question or a request concerning your data (deletion, correction, information, retraction ...) you can contact us at the following address : contact@villavictoria-provence.com.